Last Updated: 9/15/23

1. Introduction

Welcome to Stitchhouse ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you use our website:

2.1. Personal Information You Provide

• Contact Information: When you create an account or make a purchase, we may collect your name, email address, postal address, and phone number.
• Payment Information: If you make a purchase, we may collect your payment card details or other financial information.
• Communications: When you contact us via email or through our website, we may collect information related to the communication, such as the content and metadata.

2.2. Automatically Collected Information

• Log Data: We may collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our website.
• To process and fulfill your orders.
• To send you important information, such as order updates and account notifications.
• To respond to your inquiries and provide customer support.
• To improve our website and services.
• To analyze website usage and trends.
• To prevent fraudulent activity and enhance website security.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

• With service providers and partners who assist us in providing and improving our services.
• To comply with legal obligations or respond to legal requests.
• In connection with the sale, merger, or acquisition of all or part of our business, your personal information may be transferred as part of the transaction.

5. Your Choices

You have the following choices regarding your personal information:

• You can access and update your account information by logging into your account.
• You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will be indicated at the top of the page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@shopstitchhouse.com.